Resetting your decoder can fix corrupt software. Also, if you mess up the correct configurations of the decoder you can always restore the default factory settings by resetting your decoder.
What happens when you reset decoder settings on DStv?
For a beginner, you might wonder what resetting a DStv decoder means. It is where you restore it to its factory settings and clear all previous settings and configurations.
How long does it take to reset DStv?
Type RESET, leave a space, and type your DStv smartcard number/decoder IUC number. Send the message to the Dstv Nigeria SMS shortcode 30333. You will receive a confirmation message informing you the request is being processed. DStv will restore all channels in your package in less than 15 minutes.
How do I get my channels back after factory reset?
How do I get my channels back on DStv?
One of the ways you can restore your channels is by rescanning your DStv decoder. Click on the quick setup option and begin the process. Many professionals advise you to use the manual setup process since it will give you more control, and you can select some aspects of the process you want.
How long does it take DStv to reconnect?
It takes a maximum of 15 minutes for a customer to activate their subscription after payment. Firstly, there are many ways to do so, such as transferring money, paying bills, and reconnecting the account.
How do I reconnect my DStv decoder?
Write down all your Dstv account details on a piece of paper. On your mobile phone, dial the DStv customer care number and call them. Once your call is answered, request account reactivation. Please give them the details on your DStv account.
Why is my DStv decoder not working?
A corrupt DStv system is the main cause of DStv decoder not powering up. When you make a decoder software upgrade incorrectly, it could corrupt your system and make it unable to boot. Your DStv system is usually loaded from the hard drive and a corrupt hard drive can cause the DStv decoder not powering up problem.
What does reset decoder settings mean?
Resetting your decoder can fix corrupt software. Also, if you mess up the correct configurations of the decoder you can always restore the default factory settings by resetting your decoder.
What causes the DStv decoder to be corrupted?
It can result from a virus that enters your decoder when you plug in a memory stick or connect your decoder to the internet. Another reason for this error can come when you make a system update for your decoder. It could download a corrupted update, and this could also corrupt your DStv hard drive.
How do I fix a corrupted DStv decoder?
Insert the power cable, and don’t let go of the power button as your decoder powers up. It will bring up the word “CODE,” and to repair the corruption, press P-P+P-P+ on your remote. It will begin to format all the data on your decoder, and when it is done, it will reboot itself.
Why am I not getting all my channels?
One of the most common reasons why TVs are not able to find channels is because there is a problem with their cable boxes. Restarting your cable box could clear it of any glitches that are stopping it from working as it should.
Why are my DStv channels not showing?
Check for joints along the DStv signal cable that are not properly connected. Check the alignment of the LNB. Align your LNB at an angle relative to the satellite dish. It should not be facing down.
What causes the DStv to lose signal?
Why your DStv says no signal? The reason your DStv says no signal is because there is an error in the DStv installation. This is caused by either a misaligned satellite dish, a faulty LNB, an improperly connected F-connector plug, loose cables or incorrect decoder settings on the LNB type.
How do I know if my DStv is active?
After you have signed into your Dstv account, you will see on your account “Active” against your card number.
What does it mean to reset a decoder?
If your decoder loses the DStv signal due to incorrect settings then you can reset it to restore the signal. Maybe you are one of those DIY people who like playing around with decoder settings. If you mess up the set-up then you can reset your decoder to restore the original configurations.
What do you do when your decoder is not working?
Decoder not working after Loadshedding Press and hold the power button on the decoder for about 30 seconds. The lights will blink and the device will load and start properly. If this does not work, remove and put back the HDMI properly and test it again.
What causes a decoder to say no signal?
First check that your TV is set to the correct Source or Input, try changing the Source or Input to AV, TV, Digital TV or DTV if you haven’t already. If your “No Signal” message is not due to incorrect Source or Input being selected, then it’s most likely caused by a set up or antenna fault.
How do I fix a corrupted DStv decoder?
Insert the power cable, and don’t let go of the power button as your decoder powers up. It will bring up the word “CODE,” and to repair the corruption, press P-P+P-P+ on your remote. It will begin to format all the data on your decoder, and when it is done, it will reboot itself.
How do I know if my decoder is bad?
You can verify if the fault is from the decoder or the LNB by connecting another decoder to the same signal or the decoder to another verified signal. Sometimes too, the decoder takes too long to scan and after scanning may experience picture cracks or signal disconnection on some channels.
What causes a decoder to say no signal?
First check that your TV is set to the correct Source or Input, try changing the Source or Input to AV, TV, Digital TV or DTV if you haven’t already. If your “No Signal” message is not due to incorrect Source or Input being selected, then it’s most likely caused by a set up or antenna fault.
What causes decoder to lose signal?
Bad weather and other aspects such as faulty accessories or loose connections can lead to your decoder’s failure to show certain channels or all of them. In other cases, though rare, a factory reset on your decoder can interfere with the reception strength of your decoder.