An outdated or bug-ridden Windows 10 version may be the root cause of the app download failure you’re experiencing on the Microsoft Store. So make sure you install the latest update on your computer. Go to Settings > Update & Security > Windows Update and click Check for Updates.
Why can I not download Apps from Microsoft Store?
Make sure Windows has the latest update: Select check for updates now, and then select Check for updates. Or, select the Start button, then select Settings > Update & Security > Windows Update > Check for Updates. If there is an available update, select Install now.
Why can’t I download an app on my laptop?
Check App Installer Settings in Windows Certain settings will restrict you to only installing Store apps, so you should check those first. To do this, head to Settings > Apps > Apps & features. At the top, you’ll see a Choose where to get apps section.