Close the Photos app on the iPhone and launch its Settings. Now tap on the Apple ID and open iCloud. Then wait for 10 seconds and afterward, disable the phone’s airplane mode. Now launch Photos and tap on the problematic photo/video to check if the loading error is cleared.
How do you fix an error occurred while loading a higher quality version of this photo on iPhone?
Close the Photos app on the iPhone and launch its Settings. Now tap on the Apple ID and open iCloud. Then wait for 10 seconds and afterward, disable the phone’s airplane mode. Now launch Photos and tap on the problematic photo/video to check if the loading error is cleared.
Why is my phone having trouble loading photos?
Optimize Storage Option is Enabled. This is the most common reason why your content is not properly loading in the Photos app on your device. The optimize storage option saves your content on iCloud and only shows the thumbnails of your content on your device.