Ensure that the latest BIOS and drivers for your laptop and the docking station are installed on your laptop. If your BIOS Setup has a USB Enabled/Disabled option, make sure it is set to Enabled. Verify if the device is detected in Windows Device Manager and that the correct device drivers are installed.
Why won’t my laptop recognize my docking station?
If you are experiencing problems with your docking station, clean the connections of the station. Accumulated dust and particles in or around connectors on the docking station can cause connection problems between the computer, external devices, and the docking station. Undock the computer from the docking station.
Can a docking station be reset?
To re-set to the default factory settings, first power off the docking station, press the re-set button for more than 2 seconds, and then power on the docking station. Restores all parameters to factory defaults.
Why won’t my docking station detect my monitors?
If your laptop is working but you cannot get the screens to display on your external monitor, and you have verified that all your cables are tightly connected, you may need to power-cycle your Dell docking station. This issue often occurs after a power outage.
Why is my USB-C docking station not working?
Make sure the Thunderbolt device you’re connecting to is supported by your PC. Make sure your PC supports the same USB-C features as the connected device. Make sure the cable supports the same USB-C features as the connected device. Make sure the device or dongle is connected directly to your PC.
How do I get my docking station to work on my laptop?
Connect the Power Adapter to the docking station and to the wall. This power adapter and cable likely came with the docking station. Connect your Laptop to the docking station using the cable attached to the docking station.
Where does Dell docking station show up in device manager?
You can view the devices installed on the docking station from the Device Manager window in System Properties. Right-click My Computer, Properties, then click the Hardware tab, and then the Device Manager button.
Is there a power button on a docking station?
Identifying Parts and Features. NOTE The dock button is designed to replicate your system’s power button. If you connect the Dell Docking Station WD19 to supported Dell computers, the dock button works like your computer’s power button and you can use it to power on/sleep/force shutdown the computer.
Why is my Dell Thunderbolt port not working?
If Device Manager shows any Thunderbolt connections are not functioning, check for updated drivers. If the Thunderbolt connection is missing altogether, restart your PC with the Device plugged and install the driver that came with the device.
How do I reset my USB 3.0 docking station?
Disconnect the connected USB devices from the docking station, and unplug the power supply from the back of the docking station. Let the docking station sit for 30-90 seconds to fully discharge. Restart the computer.
How do I power cycle my docking station?
Unplug AC power from the Docking Station. Drain any remaining power to the Docking Station by holding the power button for 30 seconds. Plug AC power into the Docking Station. Plug the USB-C or Thunderbolt cable back to the computer.
How do I reset my wd15 docking station?
You can reset the monitor by pressing the Menu button on the monitor itself, and selecting Restore Factory Settings. Or disconnect the monitor from your docking station and power off and on to reset.
Why is my monitor on but not displaying?
Try a different cable If your monitor is getting power, but no image appears, the data cable may be the issue. Try using a different DVI, HDMI, or DisplayPort cable with your monitor.
Why are the USB ports on my docking station not working?
Disconnect and reconnect the dock from the system. Try plugging in the USB device into another USB port on the dock station. Disconnect the dock from your computer and remove the power adapter from the dock. And reconnect the power adapter to the dock, then reconnect the dock to your computer.
Do all docking stations work with all laptops?
For which laptop model do you need a dock? Not every docking station works with every type of laptop. This has to do with the operating system of your laptop.
Does a docking station need drivers?
Are you experiencing issues while using your laptop connected to a docking station? Especially when new, docking stations need to have their firmware (called drivers) updated for optimal performance.
How do I connect my Dell wireless docking station?
Connect the AC adapter to the AC adapter connector on the Dell Wireless Docking Station WLD15 and to the electrical outlet. Press the Pairing/Connect/Disconnect button. Figure 2. Press the Pairing/Connect/Disconnect button.
How do I check my Dell dock Drivers?
Go to Browse all products > Electronics and Accessories > PC and Tablet Accessories. Select your dock from the list. Select Drivers and Downloads from the menu down the left side of the page. Ensure that the correct Operating System is set to match that on the laptop.
Do I need Drivers for Dell docking station?
Summary: Most dock issues are resolved by installing the latest drivers. See less This article provides information about how to download and install drivers for Dell Docking Station WD19 series docks. Most dock issues are resolved by installing the latest drivers.
Is the light on the switch dock supposed to stay on?
When the Nintendo Switch AC adapter is first plugged into the dock, the TV output LED on the front of the dock will flash and shut off. This is normal. While the console is docked and the application screen is displayed on the TV, the TV output LED will remain solid green.
Does a docking station need power to work?
Similar to a PC or a server which requires a big power supply, the host ports on the docking station need to provide power to downstream devices, so it uses a relatively big power adapter (60W) when compared to our other regular 1~2 bay storage devices.
How do I turn on Dell Thunderbolt dock?
NOTE: The power button on the docking station is designed to replicate your laptop’s power button. If you connect the Dell Thunderbolt Docking Station WD19TB and WD19TBS to supported Dell laptops, the power button works like your laptop’s power button and you can use it to power on, sleep or force shut down the laptop.
