Open a browser and go to the Dell Support site were we download the latest firmware update for the wired dock: Go to Browse all products > Electronics and Accessories > PC and Tablet Accessories. Select your dock from the list. Select Drivers and Downloads from the menu down the left side of the page.
How do I check my docking station driver?
Go to “Device Manager” to see if the driver is installed for the USB docking station.
Do Dell docking stations have drivers?
Drivers can also be manually downloaded and installed (Table 1). These computer BIOS (the computer reboots when running the BIOS update), drivers, and the drivers for the dock can be downloaded from the Dell Support website.
Do docking stations use drivers?
The PC may start installing a driver for the peripherals attached through the dock (keyboard, mouse, etc.) during setup, but no driver is required for the dock itself. For Mac OS, docking station users will need to install a driver for the Ethernet port.
Do Dell docking stations have drivers?
Drivers can also be manually downloaded and installed (Table 1). These computer BIOS (the computer reboots when running the BIOS update), drivers, and the drivers for the dock can be downloaded from the Dell Support website.
Where are docking station drivers in Device Manager?
The Dell docking station is in the “Peripherals” tab of Device Manager.
How does Dell docking station show up in Device Manager?
In the device manager, the docking station must show up under USB devices unless it needs a driver.
How do I update my Dell docking station firmware?
Standalone Dock Firmware Update utility Connect the dock to the system and start the tool in administrative mode. Wait for all the information to be entered in the various Graphical User Interface (GUI) panes. Update and Exit buttons are displayed in the bottom-right corner. Click the Update button.
Does Dell Command update the docking station?
Using Dell Command Update Dell highly recommends the Dell Command Update to automate the installation of BIOS, firmware, driver, and critical updates specific to your system and docking station.
How do I troubleshoot my Dell docking station?
Try to disconnect and reconnect the docking station to the laptop. Check the USB ports. Try plugging the USB device into another port. First power off the docking station by disconnecting the Type-C cable and then removing the power adapter from the dock.
Do USB-C docking stations need drivers?
The PC may start installing a driver for the peripherals attached through the dock (keyboard, mouse, etc.) during setup, but no driver is required for the dock itself.
Do Thunderbolt docks need drivers?
In general, Plugable Thunderbolt 3 Docking Stations and Thunderbolt 3 Dual Display Adapters do not require the installation of any drivers when used with macOS or Windows. When connecting a Thunderbolt 3 device, the host operating system should install all the necessary drivers automatically.
Why is my computer not recognizing my docking station?
Try to disconnect and reconnect the docking station to the laptop. Check the USB ports. Try plugging the USB device into another port. First power off the docking station by disconnecting the Type-C cable and then removing the power adapter from the dock.
Where is HP docking station in Device Manager?
You can view the devices installed on the docking station from the Device Manager window in System Properties. Right-click My Computer, Properties, then click the Hardware tab, and then the Device Manager button.
Why won’t my docking station detect my monitors?
Try to disconnect and reconnect the docking station to the laptop. Disconnect both ends of the video cable and check for damaged or bent pins. Securely reconnect the cable to the monitor and docking station. Ensure the video cable (HDMI, or DisplayPort) is connected properly to the monitor and the docking station.
Do Dell docking stations have drivers?
Drivers can also be manually downloaded and installed (Table 1). These computer BIOS (the computer reboots when running the BIOS update), drivers, and the drivers for the dock can be downloaded from the Dell Support website.
Do docking stations have software?
The software is preinstalled in flash memory on the docking station. With the computer on, Windows running, and the Internet connected, connect the USB cable from the docking station to the computer.
Why is my computer not recognizing my docking station?
Make sure that the docking station power cord is securely connected to the power source (power adapter strip or wall outlet) and that the power cord adapter is securely connected to the docking station. If your docking station has a cable to the computer, make sure that the connection is secure.
How do I get my Dell laptop to recognize my docking station?
Symptom 2: Dell Docking Station USB Not Working Make sure that the latest BIOS and drivers for the laptop and docking station are installed on your laptop. Make sure you have enabled BIOS. Confirm that the device is detected in the Windows Device Manager and the correct device driver is installed.
How do you reset a Dell docking station?
To re-set to the default factory settings, first power off the docking station, press the re-set button for more than 2 seconds, and then power on the docking station. Restores all parameters to factory defaults.
How do I reset my USB 3.0 docking station?
Disconnect the connected USB devices from the docking station, and unplug the power supply from the back of the docking station. Let the docking station sit for 30-90 seconds to fully discharge. Restart the computer.
Why is my USB C docking station not working?
The device or dongle isn’t connected to the correct USB-C port on your PC (or phone). The device or dongle is connected to your PC (or phone) using an external hub or dock. There are too many other devices or dongles connected to your PC (or phone) that use a USB-C connection.
